360-degree feedback facilitation training

This 360-degree facilitation program is designed for Randstad colleagues who want to become certified feedback facilitators for the 360-degree feedback process. The feedback process is a tool for individual development, for colleagues to get to know themselves better, to see how they are perceived by others and to improve management styles & competencies in order to become a more effective leader.

The process exists of three questionnaires:

• Randstad Competency Questionnaire

• Inventory of Leadership Styles (ILS)

• Organizational Climate Styles (OCS)

The 360-feedback tool can be rolled out individually and is also part of the following training programs: SEP, Developing & Coaching People and Inspirational Leadership.


The overall objective of this learning journey is to prepare HR professionals to be able to give independent feedback to Randstad colleagues who went through a personal 360-degree feedback process and to strengthen their ability and techniques.


After completion of the program, participants will be able to:
  • help participants of the 360-degree feedback process to analyze and fully understand the received written reports and summarized data.
  • guide participants in terms of developing an action plan for their individual development plan.

the program Preparation: participants will complete a 360-degree feedback process themselves. This is done through 3 questionnaires and verbatim comments to obtain insight in management styles, organizational climate and Randstad competencies. E-learning will also be part of the preparation, to introduce the framework of the Inventory of Leadership Styles and Organizational Climate.

In-person session: This two-day session will be an intensive workshop focusing on the issues and challenges related to giving feedback in terms of the 360-degree program. During the first day, the ILS and OCS will be explained, with time to practice. During the second day, the Leadership2020 competencies will be introduced, with time to practice with these competencies and to practice with the complete 360 tool.

practical information business school

The seminar has been developed by the Frits Goldschmeding Academy in cooperation with Korn Ferry in The Netherlands. 

Website: https://www.kornferry.com

teaching staff

The teaching staff will be a consultant from Korn Ferry together with a consultant from The Talent Lane.


October 2019 TBD (Amsterdam)


Program costs: € 2,000 (50% operating company & 50% Randstad Holding)

Accommodation & meeting costs: € 500 (100% operating company)

Travel costs: to be arranged and paid by operating company

Please note that pricing is subject to change. This is an estimated amount, as the fees for accommodation, meals, program fees can vary throughout the year.


Please enroll the participant via the enrollment form. Note that the enrollment is not final until this has been confirmed by the Frits Goldschmeding Academy. For additional information, please contact the Frits Goldschmeding Academy (academy.frits.goldschmeding@randstad.com). 

If notice of cancellation is received within two months of the session, tuition will be due in full. Operating companies are entitled to replace candidates taking the enrollment requirements into account and allowing sufficient pre-course preparation time (including the 360-degree feedback process).